Originally from the UK Laura has spent many years calling The Whitsundays home. Having spent time in the Real Estate Industry for quite a few years Laura loves that she gets to learn something new every day and that no two days are the same. With over 16 years’ experience in the customer service industry she thrives on providing a level of service that stands above the rest and is looking forward to a long and happy career with PRD Whitsunday.
I'm pretty astonished by this response and did not expect it. Its says a lot about your company going the extra mile to make customers happy.
Regardless its been fabulous working with you and i appreciate you taking action with my problems. Have a great day and again I appreciate your actions.
Recently we experienced a range of issues with our Holiday rental home that needed to be rectified in the shortest possible time. As we are a good distance from the property it was not possible for us to carry out the work ourselves. We are highly appreciative of Laura Perry’s skills in property management and dedication to her role at PRD. Laura took control of managing the issues at hand. She kept us informed of steps taken with a minimum of fuss and she was instrumental in turning a bad situation into a good one with a fast and smooth turnaround which lead to a great outcome. Laura was highly motivated and very pleasant to deal with.
Pictures do not do this place justice! Book now, you will not regret it!! An exceptionally convenient location that was minutes walk to everything, we really could not have been happier. Laura was wonderfully helpful ensuring all our needs were met. Thank you!! With absolutely breathtaking views and homely touches Norm’s was the place to relax, making our first experience at Airlie Beach everything we could have wished for. We would easily stay here again on our next visit!
Feb. 7, 2018
Recently I entrusted Laura and the Accom Whitsunday team with the letting of my apartment. I had no idea how easy this would be.
When it came to planning a marketing campaign that would stand out from the crowd Laura simply asked me if I had any thoughts on a name. That’s all, just a name.
From there Laura took my idea, organised eye catching photography capturing the essence of a one word name and turned it quickly into a very enticing marketing concept.
As I’m writing this testimonial Laura has just sent me an email to say my apartment has been chosen to feature as property of the week!.
It’s a very refreshing experience to deal with a person who is so passionate about her work.
I can’t thank you enough Laura
Jan. 11, 2019
I just wanted to take this opportunity to thank you and your staff for your management of my property at Dingo Beach.
Any issues that have arisen have been handled in a professional and timely manner, to ensure a satisfactory outcome.
When you live some distance away, it is comforting to know that the house is being looked after by people who are promoting and protecting my interests and I appreciate your on going efforts.
Feb. 5, 2019
The team from PRD & Accom have been managing our property for a couple of years now and they have been fantastic! Thank you Jacqualine , Lorna, Laura, Maegan & the rest of team :)
Feb. 8, 2019
I would like you let you know what a wonderful experience I have had with one of your Employees Laura Perry.
I had a bad experience with some Accommodation and she worked really hard to reach a satisfying and mutual outcome. She is polite and wonderful to deal with.
Laura is an asset to your Company and has restored my faith in big Companies.
May 2, 2019
Hi Laura we would like to thank you for your ongoing support and your expert advice that has helped us make smart decisions regarding our rental. Your friendly, happy and professional attitude makes us confident to continue using your services. Much appreciated
Shane & Sue
June 17, 2019
'Now well into my 4th year engaged with Accom Whitsunday, I have always been absolutely delighted with Laura (and not to mention her wonderful support staff!) at keeping my property full of happy holiday guests, but also well cared for and maintained. Not only professional, but actively really fun to liaise with day to day if need be! I wouldn't hesitate to recommend Accom Whitsunday and Laura to anyone looking for holiday home management, whether you needed full service or just some guidance!'
June 20, 2019
First off Accom was very responsive and timely in their follow up. They were very sweet and kind in their communications and followed up extremely well. I greatly appreciate those two for all of their help and I would strongly recommend renting properties through Accom due to their communications and hospitality. Thank you both.
Aug. 14, 2019
I approached Laura Perry over the phone and by email because I needed help with the accommodation I booked at Accom Whitsundays. Laura helped me by finding a resolution to my situation. The result was ideal. One thing I liked was her customer service, she was lovely to talk to. I found the experience to be extremely reassuring. I would recommend Laura to people who need to speak to someone directly over the phone or email with any questions regarding their accommodation.
Nov. 7, 2019
We first visited the Whitsundays in 2015 on what was supposed to be a 'once in a lifetime fishing trip'. We had such a great time we have been back numerous times since! We have rented homes managed by PRD on all our visits and have been very happy with the service and the quality of accommodation on offer.
On our last two visits (2018 & 2019) we have been liaising with Laura Perry for our accommodation needs. Our needs are fairly specific, particularly with access for our boat (which we tow up from Sydney). Laura has been polite and prompt at attending to our queries, including visiting homes and taking additional photos of the driveway access to assist us with selecting the most suitable property.
The homes have always been well presented and when we required any assistance (such as a new BBQ lighter), Laura arranged to have a new lighter delivered by one of her team members that same day.
When is comes to the service offered by Laura and her team at PRD, we cannot think of any other property agent that has come close in our holidaying experience. This is why we are not interested in going through any online booking agencies and would come straight to the PRD team in the future.
Jan. 24, 2020
I have recently purchased a unit at Airlie Beach. As I was purchasing this property remotely, I had to rely on someone I had not yet met to arrange everything! Literally everything!
Laura came with a high recommendation from John Harris, who was the Real Estate agent from which I bought the property.
Laura took care of my every request, little or big, without a flinch and with excellent customer service throughout. Considering I had not ever purchased remotely or holiday let a property before, I don’t know what I would have done without her. I can not thank Laura enough for the comfort she instilled in me with her friendly, professional and helpful nature.
Throughout my time with Accom, I have felt that Laura has been by my side for the entire journey. Although only short so far (3months), I don’t think I could have done it without her.
I can not express my gratitude enough and wished to pass this on for all to share. Laura has been my saving grace and I just wanted to let you know that I think PRD Whitsunday are extremely fortunate to have such a valuable employee.
Jan. 28, 2020
Whitsunday Business Centre, Shop 1, 230 Shute Harbour Road, Cannonvale
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