PRD on Tour: PMLR 2025
Earlier this month our Asset Management Team travelled to the beautiful Waurn Ponds Estate in Geelong for the Property Management Leadership Retreat (PMLR)—a two-day event packed with inspiration, learning and practical tools to help us serve our clients even better.
Stand Out and Be Interesting
Renowned TV producer Maz Farrelly, the creative force behind Big Brother, opened the retreat with a powerful reminder: first impressions matter.
Her message was clear—stand tall, smile, and project confidence even when you don’t feel it. “It’s not my job to be interested in you; it’s your job to be interesting,” she said, challenging us to keep every interaction engaging.
Speaking the Language of Investors
Property investor and author Bryce Holdaway encouraged property managers to truly understand the financial side of building a portfolio. From shares vs. property investing to landlord expectations, his key takeaway was simple: always come to owners with a solution, not just a problem.
Going Digital
Kylie Walker highlighted the power of video and the importance of a strong LinkedIn presence—vital tools for connecting with today’s clients.
Steve Carroll echoed this, sharing how an authentic online presence and honest imagery build lasting trust in a digital world.
Leading with Heart
Senior Property Managed turned coach Julie Baird shared her personal story of burnout and recovery, offering practical strategies for “calming the chaos” and leading with empathy.
Business Development Insights
Always a crowd favourite, Dave Skow delivered smart tips for growing rent rolls and revealed his new partnership with Hayley Mitchell to launch a NSW training division—exciting news for our industry.
Legislation Update
The retreat wrapped up with small-group sessions. Our team joined Hayley Mitchell for an in-depth update on Victorian legislation—watch this space for a client video summarising the key points.
The retreat was more than just professional development; it was a chance for our team to recharge, connect and bring back fresh ideas for our landlords and tenants. We’re excited to put these insights into action and continue providing the highest level of service across the Albury-Wodonga region.
