Emergency repairs are:
- a burst water service or a serious water service leak
- a blocked or broken toilet
- a serious roof leak
- a gas leak
- a dangerous electrical fault
- flooding or serious flood damage
- serious storm, fire or impact damage
- a failure or breakdown of the gas, electricity or water supply
- a failure or breakdown of an essential service or appliance on the property for hot water, cooking or heating
- a fault or damage that makes the property unsafe or insecure
- a fault or damage likely to injure a person, damage property or unduly inconvenience a tenant
- a serious fault in a staircase, lift or other common area of the property that unduly inconveniences a tenant in gaining access to, or using, the property.
All other repairs are considered routine repairs. These must be reported via email to sarahryan@prd.com.au
During business hours please contact your Property Manager via (07) 5534 6044 or sarahryan@prd.com.au
If after hours, please contact the relevant tradesperson as listed below:
PLUMBING: Shane Young Plumbing - 0439 385 669
ELECTRICAL: Coast Light & Power (Dave) - 0408 189 933
LOCKSMITH: Palm Beach Locksmiths - (07) 5598 2844 or 0418 767 444
FLOOD, STORM OR SERIOUS INCIDENTS CONCERNING THE PROPERTY: contact relevant appropriate authority immediately - SES (FOR FLOOD & STORM EMERGENCIES) - 132 500, POLICE or FIRE BRIGADE - 000.
CARPET CLEANING/WATER EXTRACTION: Total Property Services GC - 0439 486 646
Please also leave a detailed message of the situation on our office answering machine and send an email to sarahryan@prd.com.au
