Caitlin De Pater

To whom it may concern

I am writing a testimonial in regards my dealings with PRD REAL ESTATE.  
Especially 2 ladies in the rental department, Caitlin & Georgia.
The 2 ladies mentioned go beyond their way to assist in the whole transaction of getting a rental property and I could not recommend them highly enough & are without a doubt front runners of the whole Real Estate sector of Nelson Bay. PRD have always had both the tenants & owners needs in mind & always hold a high regard of their clients.

In my 17 years of renting in the Bay & the many real estates I have had to deal with, they have a beautiful balance of caring for the owner & the tenants needs. I have always felt like “just another tenant” to other agents in the area, but not when it comes to PRD! They also ensure inspections are carried out regularly to ensure the owners investment is being well looked after. I highly recommend PRD if you are looking for a Property Manager or your next house to move into!

Regards,

“Dealing with the PRD Sales and Property Management Team is always a positive experience. They’ve always promptly handled any matter in a professional manner and with a smile! I know that I’m not just a name to them! To anyone looking to buy or sell property or wanting a trustworthy Property Manager, I highly recommend the PRD team!”

The property management department at PRD provide an excellent service of managing our investment property & we do not hesitate in highly recommending their team if you are looking for an agency that is going to look after your property like it were their own. The detail in their out-going inspections is outstanding & reassuring that they have the condition of the property at their upmost priority. With the regular & prompt communication, we really feel like PRD goes above & beyond to ensure that everything is taken care off. 

Further to this, we would like to express our gratitude towards Caitlin De Pater whom we regard as our personal property manager. 

Caitlin has excellent communication skills, keeps us updated on our property, particularly when/if there are any issues regarding the tenant or property and keeps us informed until the issue has been resolved. 

She is incredibly thorough in her inspections of our investment property and they have always been maintained to the highest of quality, with our best intentions in mind. Our properties have been kept clean and impeccably presented each time we have had the opportunity to go through ourselves. 

Any issues with rent have always been dealt with immediately and we have always been guided by her and the PRD team as to best practice in moving forward with any issues that arise with tenants. They are highly skilled and knowledgeable at what they do, very professional and fair. 

Caitlin has always had the purpose of our investment at the forefront of her management, and it is because of this that we still have a well-maintained home and a lucrative investment property. 

We look forward to continuing our management with Caitlin and PRD for many years to come and wish to thank them for the effort and care they take in managing our property. 

PRD has been our property manager for 3 years and we are very happy to stay with them. They are very thorough in all the work that they do. I appreciate their clear and continual communication; I am always kept up to date on any concerns or changes with the house. PRD & our property manager Caitlin, are very friendly, easy to work with and happy to assist any time I contact them. They take obvious pride in their work and ensure that our tenants are also well looked after.

I am very happy with the way my unit in Nelson Bay is looked after & managed by Caitlin & the team at PRD. They really go above & beyond to ensure that my property is being looked after & always with a high level of service. They take away the worry of owing an investment! I would highly recommend contacting PRD Real Estate Port Stephens for any of your property management needs.

I am writing a testimonial in regards my dealings with PRD REAL ESTATE.  

Especially 2 ladies in the rental department, Caitlin & Georgia.

The 2 ladies mentioned go beyond their way to assist in the whole transaction of getting a rental property and I could not recommend them highly enough & are without a doubt front runners of the whole Real Estate sector of Nelson Bay. PRD have always had both the tenants & owners needs in mind & always hold a high regard of their clients.

In my 17 years of renting in the Bay & the many real estates I have had to deal with, they have a beautiful balance of caring for the owner & the tenants needs. I have always felt like “just another tenant” to other agents in the area, but not when it comes to PRD! They also ensure inspections are carried out regularly to ensure the owners investment is being well looked after. I highly recommend PRD if you are looking for a Property Manager or your next house to move into!

I've only been renting through PRD for 4 months so far but my property manager, Caitlin De Pater, has consistently responded very promptly to any queries I have had, as well as going above and beyond to address the few issues I have encountered. This is definitely the smoothest and most positive experience I have had in over 15 years of living in rental properties!

Caitlin has shown nothing but respect and understanding with whatever we as tenants have asked of her during a teime that was difficult for most businesses dealing with Covid-19. Overall, we feel valued and respected and would hereby like to convey our gratitude to PRD Real Estate. 

Hello Caitlin,

I just want to say "thank you" for your diligence and perseverance with my situation concerning my investment property.

I believe in fairness and empathy with tenants especially with Covid and other reasons but no matter what chances are given to tenants, it doesn't always help the situation.

You do a fabulous job with the tenants and also by keeping me in the loop of what is going on with them.

I have worked in real estate previously and fully understand and appreciate how difficult a property manager's job can be.

I have been with PRD for many years due to the staff members who have been employed in the property management positions.

Kind regards,