PRD Hunter Valley 103-107 Newcastle Road East Maitland, NSW, 2323 02 4934 2000
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PRD Hunter Valley have introduced a new maintenance system to help diagnose and address any maintenance issues faster. Please follow the prompts on this page and walk through steps to help diagnose and lodge your maintenance request.

Please Note: Your maintenance will be attended to as soon as possible. It is often necessary for us to contact the owners to approve the maintenance, so your patience is appreciated. If your request is approved, a tradesperson (or in some cases, the owner) will be in contact to arrange a time to complete the work. Please ensure your best contact number is listed above, as the tradesperson will need to arrange access to complete the requested maintenance.


  • A burst water service
  • A blocked or broken toilet (if there is no second toilet)
  • A serious roof leak
  • A gas leak - immediately turn the gas off at the meter
  • A dangerous electrical fault
  • Serious flood, storm or fire damage
  • A failure of the gas, electricity or water supply
  • Any fault or damage that causes the premises to be unsafe or not secure

By submitting this request you agree that if the maintenance issue is a fault caused by yourselves as the tenant by way of negligence, error or failing to check something yourselves then the you will be liable for the invoice cost for the call out or repairs. This invoice will be sent directly to yourself as the tenant from the servicing trades person or agency.

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